
State Farm® Insurance Agent Charlie Hamm
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Candace Kemp
July 2, 2025
"Just wanted to give a shout out to Cody Ruiz with Charlie Hamm State Farm. He has been wonderful helping me with my policy changes and answering all my questions. He spent a lot of time with me on the phone to make sure I got all the correct changes and I understand everything! Thank you Cody"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tiffani Washington
June 30, 2025
"Cody Ruiz has been an absolute blessing to work with. We use him for everything—our home, our business, and even out-of-state matters—and he always shows up with care, clarity, and real commitment. He doesn’t just pass you off to a call center. He personally steps in, addresses every issue, and makes sure we’re covered in every direction. It’s rare to find someone who blends professionalism with this level of personal touch. We’re so grateful to have Cody in our corner."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Megan England
June 21, 2025
"Jalon was a great help getting my auto policy started! Checked for every offer to save me money. 🙂"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Shawn Ruiz
June 18, 2025
"I live out of state and Cody answers all my questions and is really knowledgeable"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tina Weaver
June 18, 2025
"I have contacted this office a couple of times with insurance questions and the very knowledgeable and professional employee, Cody Ruiz has helped me tremendously! He is always courteous, friendly and has made me feel like family! I would contact this office for any insurance needs! They will treat you right"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
John Mitchell
June 11, 2025
"Jalon was awesome, great customer service and checked every possible way to get me the best coverage at the lowest price. Very happy with Charlie Hamm State Farm!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Atticus Phillips
June 10, 2025
"Parker was super helpful and got everything I needed taken care of right away. Couldn’t be happier with the service"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
DP M.
June 4, 2025
"WORST INSURANCE EXPERIENCE EVER — STAY FAR AWAY If I could give ZERO stars, I would. Dealing with Charlie Hamm’s State Farm office has been one of the most aggravating, infuriating experiences I’ve ever had with any business — period. They relentlessly spammed me with calls and messages like some shady telemarketing operation. Not one or two — dozens, nonstop! I finally answered one of their calls just to make it clear I wanted nothing to do with them. What happened? The rep (Jalon Sparks) was dismissive, rude, and HUNG UP ON ME halfway through the call. Completely unprofessional, completely unacceptable. If that’s how they treat people who haven’t even signed up yet, imagine how they’d treat you once they’ve got your money. This agency operates like a scam. Zero respect, zero integrity, zero customer service. I wouldn’t trust them to insure a toy car, much less anything important. DO NOT waste your time or money with this office."
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
D
June 4, 2025
"I’ve had nothing but frustration dealing with Charlie Hamm State Farm Insurance. They have constantly spammed me with unwanted calls and messages, and junk mail. It feels more like harassment than customer service. To make matters worse, when I finally picked up one of their calls to ask them to take me off their list, the person on the other end was rude and hung up on me mid-conversation. Completely unprofessional and disrespectful. If this is how they treat people before you’re even a customer, I can’t imagine how terrible the service would be if you actually had to file a claim. Do yourself a favor and steer clear of this office. There are plenty of other insurance agents out there who actually value professionalism and respect. This isn’t one of them."
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience."
Mackenzie Haugh
May 30, 2025
"Got my life insurance policy through Parker at their office, he was professional and friendly and helped direct me to what was right for me. I highly recommend Charlie’s agency and Parker specifically since he helped me so well!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Brian Ayers
May 7, 2025
"Jalen with this company is AWESOME! Not only did he get me some great coverage at a great price he made me feel like family! Great job and I will continue my business with them! Very seldom do I feel good about spending money lol but I didn't mind this time!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Dalton Bennett
May 6, 2025
"They are amazing they helped me get the best quote they truly do save you some money. I also wanted to say that Jalon can get you right he does great at his job he can work with you and give you some great insight on your quote or quotes!!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Lashjuana Smith
April 29, 2025
"Mashaila! Mashaila! She was very attentive and helpful! She personalized my experience and made everything less stressful for me! Her eagerness to help me attain the perfect coverage for me was very straightforward! Thank you! Thank you! You are appreciated! If you are looking for someone to be hands on and helpful! She’s your girl!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jana Warren
April 25, 2025
"Ms Green was beyond helpful in all my questions and needs that I had to get my insurance! She was so professional and was just beyond wonderful! Thank you so much for your guidance with helping me find the best insurance for me!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
JT Murphy
April 25, 2025
"Mashaila Green is by far the best agent I’ve spoken to. Initial setup was quick and easy. Very knowledgeable and I can definitely tell she cares a lot about getting people what they want. She’s the gold standard!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Brandon Stotts
April 25, 2025
"I switched all of my insurance over to Charlie and couldn't be happier. The service is 100 times better as they always answer the phone or reply quickly. We even saved a little money, perfect scenario for me!"
"We’re thankful for you and Kelli! It’s our pleasure to assist yall with your insurance needs. If there is anything else we can do to help, please let us know!"
Bryan Condy
April 24, 2025
"Mashaila helped me move my van’s insurance to her agency. I think she followed up like 4 times with me and I kept putting it off. But it was so easy when I did, I should’ve done so sooner. Thanks!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kasten Farmer
April 18, 2025
"Jalon Sparks was super helpful in helping me set up my insurance. Straight forward, honest, and all around a great guy. Highly recommend him!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Harlyn Williams
April 17, 2025
"I have car insurance with Charlie and have been so pleased! It is the best price I could find in town and Parker is incredibly helpful and knowledgeable whenever I need questions answered."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Will Kirk
April 16, 2025
"If you’re not using Jalon Sparks for your insurance needs I’m not sure what you’re doing. Not only is he knowledgeable, he is easy to talk to, friendly, and takes the time to break down your insurance needs that way you know exactly what you’re getting. He will go the extra mile on any questions that you have to make sure you’re confident in what you’re purchasing. He will be who I use for insurance forever."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kolbi Kirk
April 16, 2025
"Jalon Sparks was so helpful in helping me get insurance. He’s very knowledgeable, and easy to talk to. Insurance can be confusing but with Jalon he takes the time to break down exactly what you’re purchasing. He took the time to understand my needs and provide a solution that suited me best. He treats customers like family. I would recommend Jalon Sparks to anyone."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Shannon Phillips
April 14, 2025
"Parker Adams was a tremendous help explaining the benefits to Life insurance. I found Parker very knowledgeable and helpful."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kolton Farmer
April 14, 2025
"Charlie Hamm’s State Farm Insurance Agency is amazing. I worked with Jalon Sparks and he made sure I understood the coverage I was getting and was able to answer and questions that I had. He has your best interest in mind and is looking to provide solutions. I would recommend Jalon Sparks to anyone looking to purchase insurance."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Brian Waldrop
April 10, 2025
"Jalon Sparks is an outstanding insurance agent- professional, responsive, and always willing to go the extra mile to make sure I understand my options. He made the entire process smooth and stress-free. Highly recommend!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Zach Thrash
April 9, 2025
"I’ve been working with Jalon Sparks as my insurance agent, and I couldn’t be more pleased with his service. Jalon is incredibly knowledgeable, always ready to answer any questions, and truly takes the time to understand my needs. Whether it’s helping me find the best coverage or explaining policy details, he’s always patient and clear. I feel confident knowing that I have someone so reliable looking out for my best interests. Highly recommend Jalon for anyone looking for a dedicated and trustworthy insurance agent!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"